How to Build a Mediation Presentation That Will Make an Insurance Adjuster’s Sphincter Tighten

I arrived to help my client prepare for his upcoming mediation. The first thing he did was show me all the wonderful family photos he had of his client and her husband, the decedent.

“My guy was the perfect plaintiff,” the attorney began. “Spent tons of time with his kids. He was the one who took them to school most every morning, he coached all their teams. An elder in his church. Loved by his neighbors. A consummate professional. His wife is a great witness. And this,” he said pointing to the autopsy photos, “is what happened to him. We’re going to ring the bell on this one.”

I viewed the photos silently, but all I was thinking was, “So what?”

So what?

CONSIDER YOUR AUDIENCE

Yes, so what? These photos, the stories, the personification of the deceased all have their place in a trial. In a mediation, it’s slightly different. We’re not playing to jurors. We’re playing to the person who holds the purse strings. The insurance adjuster. Does an insurance adjuster care that your young client was Phi Beta Kappa? Not likely. Is an insurance adjuster emotionally affected because your client’s legs were burned off him while he sat half in and half out of the SUV that had just rolled over on him? Doubtful.

Insurance adjusters have seen the worst of the worst. They see horrific injuries every day. They see “perfect” plaintiffs every day. It doesn’t move them. What do insurance adjusters care about?

Insurance adjusters care about one thing more than anything in the world, even more than money.

Risk.

When an insurance adjuster is listening to and watching a mediation presentation by a plaintiff, she is asking herself, “What is my downside here? What is my risk level?” And she is constantly weighing the risks of going to trial versus the costs of settling with money that the insurance company would prefer to hold on to for a little longer.

YOUR OBJECTIVE: COMMUNICATE THE RISK

When you start putting together your mediation presentation, instead of asking, “What’s great about my case?” ask yourself, “If I were the adjuster, what about this case would freak me out?”

THE ELEMENTS OF THE SPHINCTER-TIGHTENING PRESENTATION

Their Witnesses and Documents

The first answer is bad defense witnesses. Since lawyers in general–and busy defense firms in particular–tend to do a terrible job of prepping witnesses before deposition, it is imperative that you videotape all key defense witnesses: company witnesses, doctors and even experts. If you are in the habit of videotaping everything, good for you. If not, now is a good time to get in that habit.

As much as possible, tell the story using defense witnesses. Pull out the parts of depositions that show blazing incompetence, indifference or best yet, bad motive. As much as possible, include documents generated by the defense to bolster your case.

Adjusters don’t typically see witness testimony before trial. If they’ve got some awful witnesses, make the adjuster painfully aware of it. Start and end with their horrible witnesses.

The Timeline

Sure, a timeline is always helpful for audience comprehension. But in the mediation presentation, you want to use the timeline to highlight points in the process at which the defendants could have made different choices that would have spared the plaintiff his fate. Did they hire against policy? Fail to train? Decide not to inform the customer base of a potentially fatal flaw in the safety product? Put it in the timeline.

WHAT ABOUT MY PLAINTIFF?

Of course your plaintiff needs to be included in the presentation. Doing so serves two purposes: 1) it shows the other side that either your client is a gem (or perhaps that in this venue it won’t matter if he isn’t); and 2) it’s good client relations. But the plaintiff should be a coda, just a quick notice to the defense that they won’t be able to score big on “your guy.”

The big dollars don’t lie in the beauty of your plaintiff’s life and the tragedy of his loss. The big dollars lie in the adjuster’s uneasiness about the risk. And if you can get the adjuster’s sphincter to tighten, her hands may well loosen.

Stunning Ways to Wrap Presents With Ribbon

Celebrations happen throughout the year, the most popular and common celebrations are birthdays. When you find a great gift for a loved one, friend or family member, you want to present it in the best possible way and that is what gift wrapping is for.

Ribbon will be your best friend when it comes to gifting wrapping. The ribbon gives the gift extra charm and allows you to experiment with your creativity. You could, if you wanted to, make your own ribbon. Making ribbon is the best part of this task. You can think of interesting ideas such as making the ribbon strands out of newspaper thus giving the gift a retro look. The headlines won’t be the noticeable part but it will look great as part of the design.

You can create ribbon decoration from colourful paper strips. It won’t have that nylon bouncy effect but you will be able to achieve a neat appearance. To give it a similar effect to the nylon, take a pair of scissors, place the paper between one blade and your thumb then pull it outwards. This will curl the material giving you that curly playful look. Be gentle when you do this as to not tear the paper strips.

Stick the ribbon in a diagonal pattern. Take multiple colours and put them against white wrapping paper. Notice how the colours will stand out. No amazing tying techniques will be required to do this nifty wrapping trick.

Lace is perfect for decorating presents. It might be slightly more costly than ribbon but it can be reused by the gift receiver. The patterns on the lace are so detailed that two strips of it will be enough. Try and pair it up with the simplest paper to avoid any decorative clashes. All you need to do is stick to lace strips across the whole present in a parallel manner. This will give the gift a wonderful vintage appearance.

Twine, string or cotton is a stunning technique you can use to detail your presents. The simplicity of the material gives you leeway to play with different colours as the base. There are also many ways to give the string more character. Braiding is a fancy yet pretty way to detail surfaces as well as twisting and looping.

Sometimes doing projects and tasks for another person at home is the best way to tell them how much they mean to you. Show off your skills with these craft objects that can be easily found in bulk at a cash and carry wholesaler and be creative with those gifts.

How to reduce your organisation’s data security risks

Educate your employees on the importance of data security and how to stay safe online

It is important for businesses to educate their employees on the importance of data security. Employees need to be aware of the risks associated with using unsecured networks and sharing confidential information. They should also know how to stay safe online, including how to protect their passwords and avoid phishing scams.

In addition, measures should be taken by the management to prevent employees from downloading unauthorised software or visiting malicious websites. Businesses should also have a policy in place for dealing with data breaches so that employees know what to do if their information is compromised.

Use strong passwords and change them regularly

Passwords are an essential way in which businesses can protect their data, and it is, therefore, important to use strong passwords that are difficult to guess. Businesses should also change their passwords regularly to minimise the risk of them being compromised according to the best infrastructure solutions providers in Sri Lanka.

There are a number of ways to create strong passwords, including using a combination of letters, numbers and symbols, and avoiding common words or phrases. It is also important to keep passwords safe and confidential, and never share them with anyone else.

If a business experiences a data breach, one of the first things they will need to do is change all their passwords. This can be time-consuming but it is essential in order to prevent any further damage from being done. In any event, passwords should be changed on a regular basis so that they remain strong and secure.

Install antivirus software on all company devices

Businesses should also make sure that they have up-to-date antivirus software installed on all their devices, and that they are using the latest operating system updates and security patches. This will help to protect them from cyber-attacks and malware infections.

Antivirus software can also be used to protect against ransomware attacks. Ransomware is a type of malware that encrypts files on the victim’s computer and then demands a ransom payment in order to decrypt them.

There are many very good antivirus software available for businesses these days, and many of them are free. Some of the most popular antivirus software programs include Avast, AVG, Bitdefender, and Kaspersky.

Make sure your firewall is turned on and updated regularly

A firewall is a must for any business and should be turned on as soon as the computer is booted up. Firewalls are software programs that act as a barrier between your computer and the internet. They can help to protect your computer from malware infections, and they can also help to prevent hackers from accessing your computer.

Most firewalls come with default settings that will provide a good level of protection for most businesses. However, it is important to make sure that these settings are updated regularly in order to keep up with the latest threats.

Many businesses choose to outsource their firewall management to a specialist security company or firewall providers in Sri Lanka. This can be a very cost-effective way of ensuring that your firewall is always up-to-date and performing at its best.

Back up your data frequently in case of a security breach

Businesses should also make sure that they have a data backup plan in place. If a computer or other device is infected with ransomware or another type of malware, they will be able to restore their files from the backup if they have one.

Backup plans can also be used to protect against data loss caused by accidents or natural disasters. It is a good idea for businesses to back up their data on a regular basis, preferably using two different methods (such as online backups and external hard drives). Usually, backups are never kept at the same location as the business’s primary data storage.

Restrict access to sensitive information only to those who need it

One of the best ways to ensure that your data is safe, is by restricting access to it only to those who need it. This can be done by creating user accounts with different levels of access, and assigning specific permissions to each account. You can also use firewalls and other security measures to help restrict access.

If you are using a cloud storage provider, make sure that their security measures meet your organisation’s requirements. Only choose providers who have a good reputation for data security, and read the fine print before signing up. It is also important to keep your software updated with the latest security patches. Hackers often take advantage of outdated software vulnerabilities to gain access to systems.